Shipping policy

Shipping Policy

At FC Jerseys, we aim to process and deliver your order as smoothly and reliably as possible. Please review the shipping information below before placing your order.

Order Processing Time

Orders are usually processed within 1–3 business days after payment has been received. Orders are not processed on weekends or public holidays.

During busy periods, high-demand events or promotional launches, processing times may occasionally take longer. If a significant delay occurs, we will contact you using the email address provided with your order.

Estimated Delivery Times

Estimated delivery times depend on your destination country, product availability, fulfilment location and the selected shipping service.

The estimated delivery timeframe applicable to your order will be displayed on our website or during checkout before you complete your purchase.

Please note that delivery times are estimates and not guaranteed delivery dates unless expressly stated otherwise. Delays may occasionally occur due to customs clearance, local delivery services, seasonal demand or circumstances outside our reasonable control.

Shipping Costs

Any applicable shipping costs are clearly displayed at checkout before you complete your purchase.

From time to time, FC Jerseys may offer free shipping or promotional delivery offers. Where available, these offers and any applicable conditions will be shown on our website or during checkout.

Shipping Confirmation & Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information, where tracking is available for your shipment.

Please allow a short period for your tracking information to become active after receiving your shipping confirmation email.

Customs, Taxes & Import Charges

Depending on your delivery destination and product availability, your order may be shipped internationally.

Unless expressly stated otherwise during checkout, customers are responsible for any customs duties, import taxes, handling fees or other charges that may be applied by the destination country or local authorities.

If a shipment is sent using a delivery service where duties and taxes are covered in advance, this will be communicated where applicable.

Delivery Delays

We make reasonable efforts to deliver your order within the estimated timeframe. However, delays may occasionally occur due to customs clearance, carrier disruptions, severe weather, public holidays, unusually high shipping volumes or other circumstances outside our reasonable control.

If your order has not arrived within the estimated timeframe, please contact us at info@fcjerseys.store with your order number so that we can review the shipment status and assist you.

Incorrect or Incomplete Addresses

Please ensure that your shipping address is complete and accurate before submitting your order.

FC Jerseys cannot be responsible for delays, failed delivery attempts or additional delivery costs caused by incorrect or incomplete address information provided by the customer.

If you notice an error in your shipping address after placing your order, please contact us as soon as possible at info@fcjerseys.store. We cannot guarantee that address changes can be made once an order has been processed or dispatched.

Lost, Damaged or Incorrect Orders

If your order arrives damaged, if you receive an incorrect item, or if your tracking information indicates a delivery issue, please contact us at info@fcjerseys.store with your order number and any relevant photographs or tracking information.

We will review the issue and provide an appropriate solution in accordance with applicable consumer rights.

Contact

If you have any questions about shipping or your order, please contact us at:

FC Jerseys
Email: info@fcjerseys.store