These Terms of Service apply to purchases made through the FC Jerseys online store between GlobalMart International Limited and its customers.
A consumer is any individual who enters into a legal transaction for purposes predominantly outside their trade, business, craft or professional activity.
FC Jerseys is operated by:
GlobalMart International Limited
Flat 5, 4/F, Won Hing Building
74–78 Stanley Street
Central, Hong Kong
Email: info@fcjerseys.store
The display of products on our website does not constitute a legally binding offer, but an invitation for you to place an order.
By completing the checkout process and submitting your order, you make a binding offer to purchase the selected products.
A contract is concluded once we accept your order by sending an order confirmation email or by dispatching the goods, whichever occurs first.
We reserve the right to reject or cancel an order before dispatch where a product is unavailable, pricing or product information is incorrect, payment cannot be verified, or we are unable to fulfil the order. If payment has already been collected for an order that we cannot fulfil, the amount paid will be refunded.
The order process generally includes:
Selecting one or more products;
Adding products to your cart;
Proceeding to checkout;
Entering your shipping and payment information;
Reviewing your order details; and
Submitting your order.
After your order has been placed, we will send an order confirmation to the email address provided during checkout.
These Terms of Service are accessible at:
https://fcjerseys.store/policies/terms-of-service
Product prices are displayed on our website in the currency shown during your shopping experience or at checkout.
Any applicable shipping charges are displayed before you complete your order.
Available payment methods are displayed at checkout.
Unless expressly stated otherwise during checkout, customers may be responsible for any applicable import duties, customs charges or local taxes charged in the destination country.
Orders are processed and shipped according to the delivery information displayed on our website or provided during checkout.
Estimated delivery times may vary depending on the destination country, product availability, fulfilment location, customs procedures and shipping carrier.
Delivery estimates are provided in good faith but are not guaranteed delivery dates unless expressly stated otherwise.
For consumer orders, the risk of accidental loss or damage passes to you when the goods have been delivered to you or to a third party designated by you, other than the carrier.
We make reasonable efforts to ensure that product descriptions, images, prices, colours and sizing information are accurate.
However, slight variations in colour or appearance may occur depending on screen display settings or production batches.
All products are subject to availability. If a product becomes unavailable after you place an order, we will contact you and provide a refund for the unavailable item where applicable.
Goods remain the property of GlobalMart International Limited until full payment has been received.
FC Jerseys offers a voluntary 30-day return policy for eligible items. Eligible items may be returned within 30 days after delivery, subject to the conditions stated in our Refund & Return Policy.
For normal change-of-mind returns, including situations where you no longer wish to keep the item or selected the wrong size, you are responsible for the direct cost of returning the product. Return shipping costs are not reimbursed by FC Jerseys.
Personalised or customised jerseys, including shirts printed with a customer-selected name, number, badge, patch or other customisation, may be excluded from our voluntary return policy unless the product arrived faulty, damaged or incorrect.
Our voluntary 30-day return policy does not limit any mandatory consumer rights that may apply under the laws of your country.
Consumers in certain jurisdictions, including the European Union and the United Kingdom, may have a statutory right to withdraw from eligible online purchases without giving a reason. Where such mandatory rights apply, they remain unaffected.
For full information regarding returns, refunds, exclusions and return instructions, please see our Refund & Return Policy:
https://fcjerseys.store/policies/refund-policy
If you receive a faulty, damaged or incorrect product, please contact us at info@fcjerseys.store and provide your order number together with clear photographs or video showing the issue.
We will review your request and provide an appropriate solution in accordance with applicable consumer rights. This may include a replacement, refund or return instructions.
Nothing in these Terms limits your statutory rights in relation to faulty, damaged, misdescribed or non-conforming products.
Where we offer personalisation or customisation, including the printing of a selected name, number, badge or patch on a jersey, you are responsible for checking that the information entered is correct before submitting your order.
Once production or personalisation has begun, personalised items cannot normally be changed or cancelled.
Personalised items are not eligible for return under our voluntary 30-day return policy unless they arrive faulty, damaged, incorrect or applicable mandatory law provides otherwise.
Mandatory statutory warranty and consumer protection rights apply where required by applicable law.
Our policies do not exclude, restrict or modify any rights that cannot legally be excluded or limited.
We are not responsible for delays or failures caused by events outside our reasonable control, including customs delays, carrier disruptions, severe weather, strikes, transport interruptions or incorrect delivery information provided by the customer.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation or mandatory consumer rights.
These Terms are governed by the laws applicable to GlobalMart International Limited, unless mandatory consumer protection laws in your country provide you with additional rights or protections that cannot legally be excluded.
If you are a consumer, nothing in this section deprives you of any mandatory rights or protections available under the laws of your country of residence.
The language of the contract is English.
For questions regarding your order or these Terms of Service, please contact:
FC Jerseys
Operated by GlobalMart International Limited
Email: info@fcjerseys.store